Terms & Conditions.
General Terms and Conditions of Use.
Last updated: 21.05.2025
1. Scope of Services
These Terms & Conditions apply to all massage therapy services offered by ÆrøFeel, located in Søby, Denmark. By booking an appointment, you agree to these terms.
2. Booking Appointments
Appointments can be made via:
- The online booking platform (SimplyBook.me will be available in the future),
- Email,
- Phone call, SMS, or WhatsApp.
Appointments are subject to availability and confirmation.
3. Cancellation Policy
We kindly request that all cancellations be made at least 24 hours in advance of your scheduled appointment time.
If you cancel with less than 24 hours’ notice or fail to attend your appointment, you may be charged the full service fee.
4. Rescheduling Policy
If you need to reschedule, please contact us as soon as possible. We will do our best to accommodate your new preferred time, depending on availability.
5. Late Arrival
If you arrive late for your appointment, your session may be shortened to avoid delays for other clients. The full fee will still apply.
6. Health & Safety
You are responsible for informing of any relevant medical conditions, injuries, or allergies before your session. This ensures a safe and tailored treatment experience.
7. SMS & WhatsApp Communication
We may use SMS or WhatsApp to confirm or update your appointment. You can opt out at any time by:
- Replying with “STOP” to any message,
- Contacting us via email or phone.
8. Payments
Payment is due at the time of service or during the online booking process (via SimplyBook.me, where applicable).
9. Right to Refuse Service
We reserve the right to refuse service to anyone who behaves inappropriately, arrives under the influence of drugs or alcohol, or poses a risk to safety.
10. Changes to Terms
These Terms & Conditions may be updated occasionally. The latest version will always be available on the website.
11. Contact
For questions about your data or this policy, please contact:
📧 kaatie@aeroefeel.dk
📞 +45 71 59 76 33
